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Help Center

Find answers, guides and support for attendees and organizers. We're here to make every event experience extraordinary.

Quick Help

What do you need
help with?

Buying Tickets
Learn how to purchase event tickets securely and receive them instantly.
Refunds
Understand refund policies, how to request them and cancellation timelines.
Event Check-in
How QR ticket validation and gate scanning works at events.
Organizer Dashboard
Manage your events, monitor payouts, and handle attendees from one place.
Payments & Payouts
Paystack-powered payments and how organizers receive their withdrawals.
Account Settings
Manage your profile, update security details, and control notifications.
Common Questions

Frequently asked
questions.

Users can browse events from the homepage or Events page and securely purchase tickets online. After checkout, your QR ticket is delivered to your email and accessible in your attendee account.

Yes. Create an organizer account and publish events in minutes — set your ticket types, pricing and capacity. Your organizer dashboard gives you full control over event management and attendee access.

Yes. StageAffairs fully supports free events alongside paid ticketing with the same QR check-in experience, attendee management tools, and organizer analytics.

Refunds depend on the organizer's policy set for each event. If a refund is approved, it is processed back through the original payment method. Contact the event organizer directly or reach our support team for assistance.

Organizers receive payouts according to StageAffairs platform policies. Revenue from ticket sales is settled to your registered account after the event period, with full transparency in your dashboard.

Yes. QR validation is supported on every ticket issued through StageAffairs. Gate staff can scan with any smartphone for instant, real-time check-in with anti-duplication protection.

Use the Forgot Password page on the Login screen to reset your password. You will receive a reset link or code by email. For organizers, visit organizer/forgot-password.php. For attendees, visit the attendee login page.
For Attendees

Everything you need
as an attendee.

Discover events, download your tickets, and track your event history — all from your attendee account.

Attendee Login Attendee Register
Discover Events
Download Tickets
View Orders
Networking
Notifications
Create Events
Sell Tickets
Analytics
Attendee Mgmt
Payouts
For Organizers

Everything you need
to run events.

Create events, sell tickets, manage your attendees and access real-time analytics — all from one premium dashboard.

Organizer Login Become an Organizer
Book a Demo
Get in Touch

Contact Support

Our support team is available during business hours. Pick whichever channel works best for you.

Email Support
support@stageaffairs.ng
We respond within 24 hours on business days.
Send Email
Phone
+234 xxx xxx xxxx
Available Monday – Friday during office hours.
Call Us
WhatsApp Support
Chat With Us
Quick answers to common questions, typically within minutes.
Office Hours
Mon – Fri
9:00 am – 5:00 pm WAT
Currently available
Documentation

Useful Resources

Policies, guidelines, and legal information for everyone who uses StageAffairs.

Terms & Conditions
Platform rules and organizer agreements
Privacy Policy
How we handle and protect your data
Cookie Policy
What cookies we use and why
FAQ
Quick answers to common platform questions
Help Center
Guides, walkthroughs and support articles
Contact Us
Speak directly with our support team
We're Here

Need More Help?

We are here to help you create extraordinary events. Our support team responds quickly and our team is always available to assist.

Contact Support Book a Demo